Short answer
Check three things in order: whether you are signed in, whether the symbol uses a different convention (GOLD vs XAU/USD), and whether the instrument is inside covered universe.
Steps
- 1Check you are signed inStocks, ETFs, forex and metals need an account because their data is metered; crypto does not. Signed out, a stock ticker returns a prompt to sign in rather than a read.
- 2Try the alternative namingGold resolves as GOLD, XAU, XAUUSD or XAU/USD, and silver the same way through XAG. Indices are read through their ETFs — QQQ for the Nasdaq 100, SPY for the S&P 500 — so broker aliases like NAS100 and US100 do not resolve.
- 3Check coverageUS-listed equities and ETFs, major and minor FX, major crypto and spot metals are covered. Futures and index CFDs are not: ORIN refuses them by name rather than grading a proxy without saying so. Microcaps and thin alts may resolve with degraded coverage, which the read states.
Worth knowing
- If a symbol cannot be resolved, ORIN says so rather than grading a different instrument that happens to match.
Related
Where ORIN’s market data comes from
Two sources. Crypto comes from public exchange endpoints that cost nothing, so it works signed out. Stocks, ETFs, forex and metals come from a paid data provider ORIN pays for, and that allowance is shared by every user — which is why those markets need a free account.
The read looks wrong to me
Open the thesis panel and hover each claim — every line points at a specific annotation on the chart. If a claim is not supported by what it points at, that is a real disagreement worth recording.